Use the support contact associated with the original purchase and include your order reference. Shipping and returns pages explain what information is helpful.
Frequently Asked Questions
A few helpful details about our business, product inquiries, and customer care.
What kind of business is Rondor Group?
Rondor Group is an online retail business. Our focus is a useful selection of everyday products and relationships with brands and wholesale suppliers.
Can I purchase through this website?
Our shop is being prepared and direct checkout is not currently enabled. You can contact us with a product inquiry while the new collection is taking shape.
Do you have a walk-in store?
This website represents an online-first business. Please contact us before arranging any visit; the business contact address is not a public retail storefront.
How can a supplier contact you?
Visit Brands & Partnerships for an overview, then use the contact page to prepare a wholesale inquiry.